PURCHASING PROCESS

• Select the category of articles  desired: clothes, accessories or shoes.

• View the items that interest you. By clicking, you can access a more complete picture of each information: photographs from different perspectives, name, description, prices, colors and sizes.

• Once you have selected the desired garment, add it to your order by clicking on "Add to cart". You can continue shopping or go  directly at checkout.

• Always report your measurements whenever possible.

• Before completing the order contact us to request the actual availability of the desired items.

• Complete with your contact information and shipping address. 

• Select the payment method.

• Check the correctness of the data and confirm the order.

• Once the order has been sent, you will receive a confirmation e-mail and then the real Confirmation  Order in which all the details, the availability of the products ordered and the data for making the payment will be summarized.

The order confirmation is processed the same day or within 24 working hours (our offices respect shop hours)

• You do not have to pay anything until the order confirmation is received.

AVAILABILITY OF ITEMS

The availability of the items is subject to continuous variations, especially as regards the Pronovias wedding and ceremony dresses and with particular reference to sizes. Buying on this site is  assisted by the operator you will find in chat or,  if not available, via email, please contact us  to check the actual availability of the desired item before placing the order.

AVAILABILITY OF THE PRODUCT​

The action of adding a product to the cart does not constitute a reservation.  It may happen that the product does  run out before formalizing the purchase, although it is available when it is added to the cart.

Orders placed on the  online store are subject to their availability. The seller reserves the right to modify and / or cancel  at any time the availability of any  article on the website.

PRICE AND PAYMENT​​

The price of the items will be established by the conclusion of the order.  In the event of an error in the price, the customer will be informed as soon as possible and will be worth it  offered the option to confirm the order at the correct price or cancel it.  If the seller doesn't  manages to get in touch with the customer, the order  it will be considered canceled and any sums paid by the customer will be refunded.

The prices of the items include Italian VAT (value added tax) and do not include any amount for additional services, such as shipping costs, which will be added to the total sum before the acceptance of the order by the user.

The seller reserves the right to change the prices indicated on the site at any time and without notice, however, the changes will not affect orders.  previously confirmed.

Promotions and discounts will be limited to one  selection of objects and / or services listed in the online shop.

The security and confidentiality of online purchases are of vital importance.  Therefore, purchases are made using the secure payment system and the data are transmitted in encrypted form to the SSL bank.

If you wish to invoice your order you must contact our customer service before placing your order.

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ELEMENTS OF INFORMATION AVAILABLE ON THE WEB

We seek  to bring back  faithfully  the colors of our items in the catalog of the online store.  However, there may be slight differences in color due to the quality of the photography and / or the monitor from which the products are displayed.  We cannot guarantee that the colors displayed on the user's screen are exactly those of the purchased item.

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LEGAL WARRANTY OF ITEMS

All articles available on the web are subject to the  corresponding legal guarantee from the date of delivery of the goods.

DELIVERY​

The articles of the online store of the PRONOVIAS brand, at the express request of the manufacturer, are  offered for sale for the Italian territory only.

Shipping costs will be shown at the conclusion of the order.

Delivery times may vary depending on the item purchased and its availability. These limits may vary depending on the specific circumstances of each order, such as, among others, the availability of the product or the delivery area.  The customer will be informed of these circumstances and the new delivery.  You will be informed at any time about the status of your order.

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CONCLUSION OF THE CONTRACT

All orders are subject to confirmation by the seller. Therefore, the contract will be formalized when the seller sends the order confirmation to the customer.

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